If you are not satisfied with your purchase or wish for an exchange, simply return the item(s) in its original condition (including all original packaging) within 20 days of receipt (shipping & handling cost are not refundable). Place item(s) in the original shipping carton, or any kind of packaging that protects the item (i.e.: padded envelope, box). Include a copy of the invoice and, to help us serve you better, indicate on the back of the invoice the reason you are returning the item(s) (i.e.: incorrect item or did not fit). Our return address: Asian Ideas Inc 457 W Lincoln Street Easton, PA 18042 A refund will be issued, excluding shipping and handling fees, within 5 business days of receiving your returned order. Return postage fees are only refunded if the return is due to an error on our part. Refunds are issued against the same credit card number you used to pay for the original order. If the order was paid by check, a refund check will be issued and mailed out to your address within seven days. Note: the following items are non-refundable or exchangeable: • All imprinted or personalized products. • Opened food packages. • Custom electric light kits • Tabi socks Orders that originally received FREE SHIPPING: If your final purchase, after all returned items are credited, is less than $100, actual shipping cost will be deducted from the refund amount. |
457 W Lincoln Street, Easton, PA 18042 United States of America Copyright © 1999-2008. |
